Positive Rewards Ltd. (“Positive Rewards,” “us” or “we”) is committed to protecting and respecting your privacy in connection with your use of The Feeling Good App (“App”), which may be updated from time-to-time at the sole discretion of Positive Rewards.
- INFORMATION WE COLLECT FROM YOU
We do not collect any personal information, that is any information that could cause you to be identified.
We use Google Analytics (“GA”) as a data processor, to process information from the App to allow us to monitor the functioning of the App in terms of its technical function, usability and any therapeutic effects. GA collects data related to the device, IP address and app activities to measure and report statistics about user interactions on the app. The App applies IP masking so your device IP address cannot identify your location & internet connection. IP anonymisation occurs before any data storing or processing. GA does not store nor process complete IP addresses. It is not possible to identify you as a user of the App.
If you have been given a username and password by a health or social care professional or other person, which allows you to unlock the tracks free of charge, you cannot be identified from inputting these codes. On entering these codes the App generates a random 8 digit number to enable the App to match questionnaire data at week 0 (depression and anxiety mood scores) with questionnaires completed later (depression and anxiety mood scores and utility feedback). At no stage is any information collected that could be used to identify you. Data is anonymously aggregated by us for evaluation, with the purpose of monitoring and improving the App and our services. We may share this anonymous data with our partners e.g. Foundation for Positive Mental Health and/or known external bodies such as funders and/or institutions. We do not share your information with other companies that may use it for advertising and marketing.
As no personal data is collected our data collection processes are compliant with the EU GDPR regulations (General Data Protection Regulations). Your submitting of these codes is consent to your opting in to allowing us to collect such data as we do from the in App questionnaires (none of which is personal data).
- CONFIDENTIALITY AND SECURITY
The security of your personal information is important to us. We follow the most recent regulatory EU and NHS standards to protect all information submitted to us, both during transmission and once it is received.
If you have any questions about the security of the App and your information, you can contact our Data Controller Dr Alastair Dobbin on firstname.lastname@example.org .
As we do not collect your personal data, we cannot provide your personal information to any third party.
- WHERE WE STORE YOUR DATA
Data collected from the App is stored in GA, in anonymised form, and is stored securely in the cloud accessed by us through a 2 step authentication process. GA does not share data between GA users.